Le Sooke Spa is a place of peace and serenity. We ask that you please keep your voices low when arriving and departing the spa. Please turn off all cell phones and pagers. If you are bringing children under the age of 14, please ensure they understand and can accommodate our policies.
We require a Visa, MasterCard, American Express or Gift Certificate number to hold all reservations. Our cancellation/change policy is 24 hours notice. If the spa is not provided with 24 hours notice, full cost of the reservation will be charged to your credit card or taken off your gift card.
Guests are welcome to relax and enjoy a cup of herbal tea with ocean views before and after their spa reservation in our waiting area or on our outside patio.
CHILDREN AT THE SPA
An adult must accompany children under the age of 14. We welcome children to our spa as long as they are quiet and considerate of other guests.
ARRIVING LATE TO THE SPA
We ask all guests to arrive 10 - 15 minutes prior to their reservation to allow themselves time to ease into their selected treatments. In consideration of other guests we cannot guarantee full treatment time to those guests who arrive late.
DEPARTING THE SPA
We recommend you allow yourself an additional 10 - 15 minutes after your treatments are complete to ease yourself back to regular activity. Don't spoil your spa experience by having to rush back to regular everyday duties.